Shipping policy

Shipping Policy

At ex store , we’re committed to delivering your order quickly, safely, and affordably.

📦 Processing Time

Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

🚚 Shipping Methods & Rates

We offer several shipping options at checkout. Shipping costs are calculated based on your location and selected delivery method.

Standard Shipping (3–5 business days)

Express Shipping (1–2 business days)

Free Shipping on orders over £75 (UK only)

 

📦 Order Tracking

Once your order is shipped, you’ll receive a tracking number via email so you can stalk your parcel like a detective on a deadline.

🚨 Lost or Delayed Orders

If your order is delayed or appears lost in transit, contact us at [your email] and we’ll help track it down.

❗ Shipping Address Errors

Please double-check your shipping address. We are not responsible for packages lost due to incorrect or incomplete addresses provided at checkout.

 

Orders to EU countries are shipped via Royal Mail International Tracked. Estimated delivery to Western Europe is 5–10 working days from dispatch. Orders may be subject to customs inspection. All applicable VAT is included at checkout.